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Resources For Property Managers

Resources for Property Managers: Elevator Installation, Maintenance, and Repair

Navigating the complexities of property management can be a daunting task. Among the various elements to manage, elevator systems are one of the most critical components that require consistent attention. This page is dedicated to providing you with valuable resources on elevator installation, maintenance, service, and repair.

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What is the importance of Elevator Maintenance?

Regular elevator maintenance and service are essential to ensure the longevity of your elevator system. Scheduled maintenance can prevent costly repairs down the line by identifying issues early on. Working with a reputable elevator company means that you have access to skilled technicians who can carry out regular inspections, testing, and maintenance procedures.

What do I do if my elevator needs to be repaired?

Even with regular maintenance, elevators may sometimes need repairs due to wear and tear or unexpected issues. A reliable elevator company can quickly diagnose problems and carry out necessary repairs, minimizing downtime and disruption to your building's operations. The first step you should take it to block off the elevator so that it cannot be used and then call our team so that we can diagnose the issue and get it up and running as quickly as possible.

There are so many different styles to choose from!

Giving your elevator a more modern appearance doesn’t have to cost a fortune. We have affordable options to freshen up your elevators interior.

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Types of Service Contracts

There are 2 basic types of contracts out there although every company tries to create specialty contracts that trick the owner. Oil and grease contracts provide basic preventative maintenance service visits typically 4 times per year. The other is full maintenance which includes regular visits and during hours service calls and service parts but not including after hours, acts of god or vandalism.

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What To Look For

When you are evaluating service contract costs you need to ask questions about the costs they don't tell you which is billing rates. You need to compare billing rates for service calls or team repairs. This is where most elevator companies make their money. When something unexpected breaks that is not covered they can charge what they want. If this happens you should get other quotes for any large repairs to your elevator.

FAQs

Got a question? We’re here to help.

  • If I am locked into my current contract, how can I get out?

    We can help you navigate getting out of your current contract even if you do not chose us.  Most contracts have a term either 1,3 or 5 year and they auto renew.  Then there is only about a 60day window to cancel.  We can help you find these dates and will keep track of the renewal dates and inform you when that time arises at no charge.

  • Does my fire service function and phone need to be tested monthly?

    By code yes fire recall and your phone must be tested monthly but did you know this is something anyone can do if properly trained its is as simple as turning a key or pushing a button.

  • Do I need a landline phone line or can I use a VOIP or cellular?

    With the progress of time landline phone lines are being phased out and can be very expensive to maintain.  Yes you can get a phone that will work with VOIP and alternatively there is a cellular option that is popular.

  • How often should elevator maintenance be performed?

    Typically, elevator maintenance should be conducted monthly, but it can vary depending on the elevator's age, usage, and type.


  • Should I replace my old bump edge door reopening device on my elevator?

    Any property manager or owner should consider replacing their old bump edge in favor or a touchless reopen device.  The reason for this is because you really don’t want the door to have to hit your passenger to reopen as this is a common liability issue for building owners.


  • What is included in routine elevator maintenance?

    Routine maintenance includes tasks such as cleaning, lubrication, replacement of worn-out parts, and safety inspections.


  • What are some common elevator problems that require repair?

    Common issues include doors not opening/closing properly, unusual noises, uneven leveling with the floor, and slow operation.


  • What types of elevators do you install?

    We install a variety of elevators, including passenger elevators, freight elevators, and custom solutions to suit your property's specific needs.


  • How quickly can you respond to a repair request?

    We aim to respond to all repair requests within 24 hours, but response times may vary depending on the nature of the problem and current workload.


  • Do you provide emergency repair services?

    Yes, we offer 24/7 emergency repair services to ensure the safety and convenience of your building's occupants.


  • Are your technicians trained and certified?

    Absolutely! Our technicians undergo rigorous training and are certified to handle all aspects of elevator installation, maintenance, and repair.


  • What is an unintended movement device or rope gripper?

    An unintended movement device is a safety device that in case of an issue on a traction cabled elevator where the unit is outside the door zone with the doors open it will grip the cable to prevent unintended movement.  This is an important safety backup in case the brake fails.

  • Can anyone work on elevators?

    No, you must be licensed and certified by the state to work on an elevator.

WE ALSO INSTALL, REPAIR, AND SERVICE WHEELCHAIR AND MATERIAL LIFTS!

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